At Indecomm, we maintain an emphasis on eRecording as the only practical solution to the recording failures of the Great Recession.
Since the publication of the URPERA Enactment and eRecording Standards by the Property Records Industry Association in January 2006, eRecording has been slow to catch on in the country. To date, only Arizona and Colorado offer 100 percent eRecording, but the states of South Dakota, Mississippi, Kentucky, West Virginia, Rhode Island, Vermont and surprisingly New York do not offer eRecording.
The source of the eRecording inertia lies in several critical myths about eRecording.
There is a broad belief among the recording industry that funding for eRecording, even if it becomes available, would be more usefully employed in digitizing the current backlog. This is a myth because the efficiencies of eRecording future documents will be lost and the backlog is unlikely to be resolved because these are manual processes as well. The manual processes which created the backlog will remain in place.
eRecording, if properly done, addresses all of the facets of a jurisdiction’s requirements. Workarounds are not necessary since they can be embedded in the eRecording process.
In the early days of eRecording this may have been true but changes in technology and the society as a whole have made eRecording easy. Optical scanners are now highly sensitive and reliable as well as cheap and easy to use. In addition to that, computers are ubiquitous in the society at large and it would be typical for the staff to have any number of them at home.
All systems, including the telephone, have their weak moments. We at Indecomm believe that using eRecording through InteleDoc Direct™ is effective choice but the capacity for mail-away should be preserved as a backup. This is a simple process through our recording website.
We at Indecomm resolve this problem by making all eRecording costs through our systems to be on a per item basis. As a result, eRecording with Indecomm is a variable cost, not a fixed cost.
States authorizing eRecording have adopted legislation, making electronic submissions official documents.
Every eRecording jurisdiction should follow the PRIA guidelines for properly securing electronically recorded data. First, threats need to be identified, followed by the adoption of policies and procedures; then a mitigation of any actual damage needs to occur. eRecording in this sense is no more vulnerable than physical recording, which also requires a disaster recovery program. If a courthouse catches fire, records still need to be protected.
This is a quality versus quantity issue. It is important the vendor selected has sufficient scale and expertise, but that is not necessarily an issue of the number of jurisdictions covered. Other parameters are more important. For example, what is the company’s first time acceptance rate? How long has the company been in the mortgage recording business? Can they support your entire operations, including mail-away solutions?
This may be true from the user’s perspective, but the icon has to bring up a broad knowledge base, including specific details like fees and deadlines for each county. Systems and mortgage experts at Indecomm maintain and update our extensive knowledge bases so that you don’t have to.
Anyone who has ever used software understands that system support is always a requirement. No computer product can ever anticipate all the variation in user needs. Nor should a vendor assume that it has managed to anticipate all the possible configuration problems on the users’ end. Indecomm is a complete solution and that includes a phone number and access to a help desk and subject matter experts.